Albany Property Management

MARKETING

Our team will ensure that your property is presented in its best light online and in person to get you a great qualified tenant. Our marketing services include weekly updates, professional rental market analysis, professional photos and video tours, and online advertising exposure.

Weekly Updates - Throughout the leasing process you can expect a weekly update from your client care manager every Monday. This report will let you know how many showings happened in the last seven days, all feedback from our leasing department, and prospective tenants.

Professional Rental Market Analysis - We start with a competitive rental price analysis which combines market data with our professional knowledge of current market conditions to give you the most accurate rental price possible.

Professional Photos and Video Tours - We take professional photos and video tours of our homes - In our experience properties that have professional photos get rented much faster.

Online Advertising Exposure - We market your property through our property management software. It then syndicates the listing out to multiple websites.

TENANT SCREENING

We strive to get your property rented quickly, but feel it is important to get the RIGHT tenant versus the FAST tenant! Spending time up front and finding the BEST tenant for your rental, helps ensure a qualified tenant that will stay years to come. Cutting down on high turnover cost.

Underwriting Process: Our underwriters do some of the most important work at our company. We need to get this right or nothing else we do will matter. We must have the right people on the bus (Or in this case house LOL)

• Credit Check
• Employment verification
• Debt to income ratios
• National eviction history check
• Inspection of current residence (When Needed)
• Criminal history check
• Previous landlord’s verification through tax records and asking questions they would only know to ensure it’s the real landlords.
• Liquid assets currently available

RENT COLLECTION

Collecting rent is easy when you have the perfect tenant who pays on time! When they don’t what do you do?

Collecting rent is easy when you have the perfect tenant who pays on time! When they don’t what do you do? Here is some of the things we do:

• Full Time Collections Manager
• Late notices
• Weekly phone calls
• Weekly text messages
• Emails
• Snail mail
• Eviction (Very uncommon but done when needed)

88% of our tenants are utilizing their online tenant portal to pay their rent. This is super convenient for them because it saves them time and is available 24/7.

MAINTENANCE

We know that a well-maintained property rents faster to qualified tenants. This also helps with keeping good tenants in your property longer, on average four years.

• We offer quality repairs at competitive rates
• You can rest easy knowing your home is protected 24/7 365
• Accurate billing so you can keep track of your investment
• Prompt response time to protect your property
• Full time maintenance coordinator to cross T’s and dot I’s
• Maintenance software to keep track of everything
• Text scheduling software to schedule with tenants and maintenance technicians. (Available 24/7)
• Before and After pictures
• Feedback from tenants after every service call

ACCOUNTING

We track your financials and reports to you monthly through our secure, advanced and fully automated web-based accounting system. With our detailed financial reporting tools, it's never been easier to keep tabs on your investment property.

• All reports and tracking are further available at all times through the Owner Portal – just login and go!
• Convenience and self service for review of all statements
• Download owner statements & income reports / leases / tenant documents
• Direct deposit of owner funds

EVICTION PROTECTION

We have a 99% success rate on tenant placement.

In the unfortunate event that a tenant needs to be evicted from your rental, we will shield you from the stress and re-rent the property promptly.

We screen our tenants credit score, a national criminal background screen, proof of income, proof of employment, past rental history and more to greatly reduce the risk of an eviction. However, they can still occur. In the unfortunate circumstance of needing to evict a tenant – We provide the eviction services to manage the process from beginning to end.

Inspections

We conduct a safety/condition inspection every six months. These inspections are done by our experienced maintenance technicians.

How this benefits you:

• Detailed report
• Pictures provided
• Preventive maintenance
• Tenant retention
• Smoke detectors / Carbon monoxide detectors installed when needed
• Lease violations enforced
• City inspections
• Be aware of problems before they get bigger
• Property condition oversight
• Security deposit inspections

Construction Management

We offer renovation and construction management services, and can help with a small make-ready to a large gut renovation. We have been providing these services to the public for the last 22 years.

We have long standing relationships with licensed plumbers, electricians, masons, HVAC, carpenters, environmental contractors, etc...

Some of the things we offer:

• Comprehensive estimate
• In-house renovation staff
• Project management/supervision
• Project discounts
• Time management
• Budget management
• Realistic expectations
• Vetted sub-contractors
• Obtain required permits
• Codes compliant management

Realtor Services

Through our sister company Expert Realty Advisors we provide buyer and seller representation services. We are experts in multi-family and traditional real estate transactions. Our Founder has personally bought and sold hundreds of his own properties, and is always happy to share his experience with our clients.

Some of the things we offer:

• Off market properties
• Comparative Market Analysis (CMA)
• Expert negotiation skills
• Local market knowledge
• Access to a well established network of professionals
• Price guidance
• Paper work know-how
• Marketing experts